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Operations Centre in Prague

Full-time

For its European Operations Centre in Prague, the Solten group is currently looking for a

Key Account Manager Germany

POSITION TASKS:

  • Acting as a direct contact for their customer portfolio (Czech & German customers) supporting of the Business development team
  • Understanding the customer´s organisation, their expectations and analyse their needs in translation and/or interpreting
  • Presenting customers our solutions and advising them about adapted services we could provide to them in order to fit with their service expectations
  • Negotiating cooperation conditions for their projects
  • Build offers (quotes / tender replies) and assure they are followed up until our offer is approved
  • Internally coordinate the communication between the Operations team regarding validated projects
  • Assure the customer´s satisfaction and that the processed are followed in accordance with our ISO 9001 standard processes
  • Build a real relationship with our customer and identify opportunities

Projects taken charge of: translation projects of 1 up to several thousands of pages / in one or a dozen languages. Interpreting projects for small meetings up to the conferences level.

CANDIDATE´S PROFILE:

  • Very good level of German spoken and written
  • Strong analysis and negotiation skills
  • Expert with phone and email communication
  • Business oriented spirit
  • Curious and dynamic
  • Independent and very good organisational skills
  • Solutions oriented

The ideal candidate will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active and sometimes creative measures to solve problems and commit to a high level of service.

WE OFFER:

  • Unlimited Czech contract, start date immediately
  • Salary according to profile
  • Flexible working hours
  • A young, dynamic and international working environment
  • Great career opportunities for motivated personalities
  • An office location just 20 meters from metro tube stop Flora, in the centre of Prague

Join our young and motivated team, working for an international, challenging and fast-growing company.


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