Solten Group


Solten is an international group specialised in linguistic services for which we offer services in all language combinations in all fields of expertise, as well as in professional event management.

Solten’s assets
Providing quality services in the shortest time possible and at the best rates on the market. What clients and providers appreciate the most with Solten is our responsiveness, our flexibility and the assurance that projects be delivered within the deadlines. Our team will ensure that we fully understand your requirements in order to provide you with a tailor-made offer. For each of our services, we manage projects from the beginning to the end, taking care of every step in-house in order to carefully control all processes.

Expertise | Consulting | Speed | Quality | Price

Financial Times 1000
In April 2018, the Solten agency broke into the FT 1000. Established by the prestigious Financial Times newspaper, this annual ranking lists Europe’s top 1,000 fastest-growing companies between 2013 and 2016 (Solten’s turnover: +149%).

Quality

Because quality is an essential part of our company policy, we make sure we apply it to all our services. Our working method is certified by several and internationally recognised standards, issued by the German organisation TÜV NORD:
Quality
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ISO 17100:2015

The international standard ISO 17100 is a guarantee of quality and professionalism. It is an attestation of our compliance with translation service requirements. Every step of our translation process is regularly analysed, starting with the selection of our translators. Regarding interpretation, no specific standard exists.

Solten goes further than the ISO 17100 standard and is committed to collaborating with translators and interpreters who work into their mother tongue, to ensure the highest quality. In addition, they must justify experience in your line of business.

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ISO 9001:2015

This certification refers to quality in all its aspects. It describes the best qualitative practices, sets guidelines and tools to follow.

Our agency dedicates one of its departments to quality: this ensures that the company is committed to moving in this direction, to the performance and consistency of our methods, as well as the continuous improvement of quality at Solten (selection and evaluation of our suppliers, customer satisfaction follow-up). The workflow within our group is constantly challenged in order to improve our quality according to the ISO 9001 norm.

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ISO 14001:2015

This standard demonstrates our environmental responsibility.

Because the people who make up Solten consider that it is essential to reduce our impact on climate change. Our company endeavours to reduce its consumption of energy, paper and ink, recycles its waste, improves air quality in its premises, limits its travel, encourages the use of public transport…

We carry out the actions defined by the ISO and our objective is always to improve ourselves.

Solten commits to:

– the quality of the services provided
– the most advantageous rates on the market
– ensuring the best deadlines
– tailor-made services
– organisational know-how and continuous follow-up
– systematic checks before delivery
– no price increase for specific deadlines
– the security and confidentiality of your data

Security ofyour data

Solten ensures the confidentiality of the data and documents you entrust us with. This principle is in line with our CSR policy, one of the pillars of which is professional ethics. In addition, we require our translators to sign a confidentiality and non-competition agreement. Internally, our teams are regularly made aware of these issues. Any document to be translated or oral content is treated with the same attention in terms of confidentiality.

CSR

Solten has integrated the principle of Corporate Social Responsibility (CSR) as a full element of its corporate culture. Our strategy and operational activities reflect our concern for social and environmental issues to which Solten is committed on a daily basis.

This conscious approach is reflected in both our values and practices and is the subject of continuous improvement. Solten demonstrates transparency and ethics in its interactions and actions. For example, we make every effort to ensure the well-being of our employees and respect parity and gender equality within our agencies, including in management positions.

 

The main actions implemented by Solten in our agencies and with our suppliers concern:

  • the environment: saving energy, reducing and sorting waste, optimising travel
  • social commitment: hiring policy in favour of people with disabilities
  • professional ethics
  • sustainable purchasing
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